Frequently Asked Questions
Do you have any after-sales support and how can I obtain them?
All our warranties cover the technical support after installation. On top of this, we offer an ongoing support to guide you until your solar energy is connected to the grid, and assess your energy consumption to ensure you achieve the bill savings as expected.
Any hidden or additional costs outside your quote?
We begin with your first FREE consultation. After you choose to install Solar or Battery with us, our quotes will include everything from preliminary design until you are supplied with solar energy. Furthermore, we will handle all the necessary paperworks for grid-connection and applying the government rebates. This rebate is being reduced every year until 2030, so now is the best time to get Solar before the rebate ends!
How long is the payback period?
This depends on many individual factors, mainly your usage, size of your system and the electrical prices. Overall the best way to minimize the payback period is to consume as much of your solar energy as possible, rather than feeding the excess back to the grid. Contact us for your first FREE consultation today and we can work this out based on your specific circumstances.
Do you provide any warranty?
All our products come with standard manufacturer's warranties plus our installers' workmanship warranty.